Manpower Resources Company

What People Say About SymVolli

"...through RoI identify which campaigns are succeeding..."

Key Issues Addressed:

Marketing

The ability to design, run, and manage digital and traditional marketing campaigns all from the same system
The pre-qualification of enquiries to decide whether to pass them onto sales
The tracking of all leads once passed to sales without the need to contact sales
The measurement of RoI for each campaign

Sales

Seamless transition from the marketing process to the sales process for each enquiry to lead
The costing of each job taking into account different rates, mandatory and optional items, so that the job profitability is calculated correctly

The Company

This company provides security solutions for buildings, risk management, guarding and loss prevention, as well as screening and vetting for the retail, distribution, finance, and public sectors - both in the UK and Europe.

The Challenge

Ensuring that the leads generated from marketing programmes are efficiently and effectively monitored and followed up, so understanding which marketing programme will yield the best RoI.

The Solution

SymVolli’s seamless integration of the marketing and sales processes makes it easy to track every lead generated from a marketing programme through to its conclusion. It also allows marketing personnel to view what is happening - without having to put an extra administrative burden on sales.

“SymVolli will allow us to develop, implement, and manage marketing programmes, and - most important of all - through RoI, identify which campaigns are succeeding so that we can repeat them.”

Sales and Marketing Manager - Manpower resource company

Testimonials

"We now have a system that logs customer calls, book appointments, and a price book that holds the products the system design specification is built from. We had around 20 template documents, now half a dozen. Benefits, the time saving in producing the customer ‘package’ (around 3 hours plus, now 20 minutes from start to finish for a large complex job) plus we have a central database of products and a flexible system that can grow & adapt."

Neil Jones, Frontline Automation
"Prior to using the system, our sales planning and forecasting was somewhat subjective with sales people creating a pipeline based upon their personal opinion. Using the system has ensured that all opportunities were qualified and quantified against a specific set of criteria that immediately changed the perception of the sales team. Accountability became the norm and within three months an improvement of 15% in predictability was apparent."

General Manager, Security Products Manufacturer
"SymVolli has helped us to be proactive in the delivery of IT support services to our clients as well as being able to produce management reports whenever they are required in an instant - instead of taking on average one and half hours at the end of week. A discipline has also been instilled into our operation, due to the simple fact that everybody is using a standard best practice help desk process that meets our needs."

Anne Stokes, Managing Director, Streamwire